Hi, I’m Wil. I build AI-driven communication platforms.
I’m a product leader and co-founder (Vast Reach) with 10+ years building multi-tenant SaaS platforms across SMS, email, and VoIP—focused on measurable outcomes, reliability, and compliance.
Tell me what you want to see — I’ll respond with evidence, not paragraphs.
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What I Build
- AI-driven communication platforms across SMS, email, and VoIP
- Multi-tenant CRM + messaging systems for sales, support, and program operations
- AI orchestration (grounding, routing, drafting) with compliance guardrails
- Workflow automation and onboarding/activation systems that reduce support load
Vast Reach (at a glance)
100s
Users
SMB + nonprofit teams
Millions/yr
Message volume
Across core workflows
10s of K/day
Peak throughput
Messages/day at peak
≈−90%
Onboarding support
Support requests reduced
Vast Reach (platform summary)
Problem
Teams were juggling calls, texts, and emails across tools with no shared context, inconsistent follow-up, and limited visibility into outcomes.
Approach
Built a multi-tenant CRM + communications platform with Smart Inbox, automation builder, and AI orchestration (grounding, routing, drafting) plus compliance automation spanning SMS/email/VoIP.
Result
Scaled to hundreds of users and millions of messages annually, with peaks in the tens of thousands/day. Reduced onboarding support by ~90% and improved time-to-first-value from weeks to days.